Client story

From missed repayments to their first home

A low credit score and missed repayments didn't have to be the end of the road. We helped this client buy their first home, and a couple of years later moved them to a rate more than 1% lower.

At a glance

  • The problem: a low credit score, with missed repayments on personal loans and credit cards.
  • What we did: found a lender whose policy suited their situation and helped them buy their first home.
  • A couple of years later: refinanced them to another bank at a rate more than 1% lower.

The situation

This client wanted to buy their first home, but their credit score was low. They had missed repayments on personal loans and credit cards, and that history shows up on a credit report. Many lenders will decline an application like that straight away.

What we did

Lenders don't all treat credit history the same way. Some rule out any missed payments, while others look at what happened, how long ago it was and what the borrower's situation is now. We found a lender whose policy fitted this client's circumstances and put the application together carefully, so the lender had the full picture.

That got them into their first home. Lenders that take on past credit issues often charge a higher rate at the start, so we treated it as a first step rather than the final loan.

The refinance

Over the next couple of years, the client kept up their home loan repayments. With that record behind them, we refinanced them to another bank and cut their interest rate by more than 1%.

What you can take from it

  • Check your credit report before you apply. You can get a free copy every three months from each credit reporting body, and errors can be corrected. Source: OAIC
  • Don't apply with lender after lender. Each application adds an enquiry to your file. It's better to find the right lender first. What lenders assess differently explains why.
  • Your first loan doesn't have to be your last. A few years of on-time repayments can open the door to a better rate.

Every situation is different, and some credit histories will rule out certain lenders for a time. A free chat is the quickest way to find out where you stand.

Worried about your credit history?

Book a free chat. We'll look at your situation honestly and tell you which lenders could help.

General information only. Not financial advice. It doesn't take into account your objectives, financial situation or needs. Speak to a licensed broker about your situation.

This is a real client story, told with our clients' details left out to protect their privacy. Every situation is different, and results depend on your circumstances and the lender's assessment.

Lending criteria, fees and charges apply, and all loans are subject to lender approval.

Monza Finance Pty Ltd, ABN 21 617 504 186. Michael Barton (CRN 497244) and Joe Sorrenti (CRN 579074) are Authorised Credit Representatives of LMG Broker Services Pty Ltd, Australian Credit Licence 517192.

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